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HOME SUPPORT SERVICES

QUALITY OF LIFE BEGINS WITH COMPASSIONATE CARE.

Support Services enable you to live independently in the comfort of your own home - and in your community - where you want to be.

With over 25 years of experience serving and strengthening our communities, the Hauser’s Support Services team is made up of Personal Support Workers (PSW) and Companion Care specialists, dedicated to meeting your unique needs and deliver uncompromising care.  

OUR SERVICES

Holding Hands

CUSTOMIZED CARE 

Customize a package for you or your loved one that meets your unique and specific needs by selecting from our list of service options, or choose a category below to get started.

Patient and Nurse

Personal care includes services that help assist our clients with various tasks and activities in their daily life - such as bathing, eating, walking, and dressing. 
Our Services are personalized and built on individual needs and include companionship for a wide range of daily personal activities.

PERSONAL CARE & COMPANIONSHIP

 

Social Outings

Medication Management

Personal Hygiene

Night Support

Errand Assistance

Home Nurse Making Bed

Our housekeeping assistance provides extra assistance with tasks of daily living for individuals and families who are having difficulty. 
Whether it’s light cleaning, grocery shopping, laundry or meal prep our efficient staff are there to support you living independently.

HOUSEKEEPING ASSISTANCE

Prescription Delivery

Grocery Shopping

Meal Prep/Nutritional Assistance

Light Housekeeping

Laundry Service

A nurse taking card of old patient

Caregiving can be a difficult and demanding job and finding respite care services can provide an essential break. 
We recognize the complex nature of caring for loved ones and the importance of having compassionate support caregivers and offer personalized support - especially
as you walk through the demands of your own daily life.
Relief care provides the rest caregivers need, allowing you time to focus on your own personal needs. 

RESPITE & CAREGIVER RELIEF

 

Caregiver/family relief

Companionship

Supervision

Medication Management

Personal Hygiene

Image by National Cancer Institute

Transitional care is intended to provide a specific level of care for you or your loved during a transition, such as a discharge from the hospital back into your home or into another level of care. 
Our specialized support team will work with you to coordinate your care with choice and dignity.

TRANSITIONAL CARE

Hospital Discharge

Prescription Delivery

Home Safety Assessment

Post-Surgery Care

Medication Management

STILL UNSURE WHICH PLAN IS THE RIGHT FIT?

Use our head-to-head comparison tool to decide - you can view or download it.

  • I need assistance for my aging parent/loved one who lives at home. Where do I start?
    Exploring your options is a great way to start to the process. Take time to review available service offerings to see if they align with the needs of your loved one. Do they need assistance with daily tasks? Are their needs more advanced where they’ll likely need more supervision? Are their needs personal or more to do with home upkeep and maintenance? Hauser’s Support Services provides several options as well as customized solutions that are created to meet the specific needs of your loved ones, all under the guidance and expertise of a compassionate care professional. You can explore our care plans on our website (HERE) or you can call us at 1-844-447-4757.
  • What are the benefits of aging at home?
    The benefits of remaining in the comfort of your own home as you our your loved one ages are significant. Research shows approximately 90% of older adults prefer to remain in their own home as they age, when it is safe to do so. Remaining in a familiar environment while maintaining the independence, comfort, and convenience found in our personal spaces are just a few of a long list of reasons why most older adults or seniors prefer to stay at home. At Hauser’s, we have decades of experience helping our communities to remain safely and securely at home, providing personalized home support services and compassionate care.
  • What types of Home Support Services do you offer?
    We offer a wide range of services including personal care, companionship, meal preparation, medication reminder, housekeeping, dementia care and fall prevention. Should you or a loved one require additional care after an illness, injury, surgery or hospitalization, we offer clinical home care solutions including nursing, serious injury care, wound care, For detailed descriptions of our services, click here.
  • What is a free in-home consultation?
    Prior to booking service with Hauser’s, our clients can receive a free in-home consultation to assess immediate needs, gather an understanding of their current health situation, and assess any possible risks in the home to ensure our home support services can be conducted in a safe manner. Contact a Client Service Representative at 1-844-447-4757 to book your free consultation or free home safety assessment.
  • If I book a free in-home consultation, do I have to purchase home care services?
    No. Our in-home consultation is free and is completely without obligation. You are not required to book service after a consultation if you feel that Hauser’s is not the right fit for you.
  • Do I have to sign a long-term contract with Hauser’s Support Services?
    No. You may cancel your services with us at anytime. We require 24 hours’ notice to cancel service if you don’t want to incur a cancellation fee.
  • Do you provide services in my area?
    Hauser’s Support Services are available in the following areas: Niagara, Hamilton, Burlington, Brantford, and Haldimand.
  • How are your services different from hiring other caregivers?
    Hauser’s caregivers provide safe, effective, and exceptional client-centered home support services that are in accordance with our care programs, policies and high-quality standards. Our caregivers are carefully selected and go through a rigorous screening process to ensure they are of the highest caliber. All of our caregivers are bonded and carry appropriate insurance coverage including WSIB to provide you with peace of mind, and confidence in our care delivery.
  • How much will care services cost my family?
    Each care plan is customized to suit your needs. Rates differ based on the type of care require. Call us at 1-844-447-4757 to determine your needs, and we will be happy to provide all the details. We will help you determine the right care for you or your loved ones.
  • Are home care services tax deductible?
    Under certain conditions, home care services are tax deductible. We recommend you check with your tax advisor or Revenue Canada to determine if you qualify for a tax deduction.
  • Can I use my insurance coverage to pay for these services?
    Every insurance policy is different, and we can help you to determine if our services are covered under your current plan. For more information, click here or call our team at 1-844-447-4757.
  • I am an existing client and would like to pay my bills. What are my payment options?
    You can discuss payment options with your Hauser’s Care Coordinator or make a payment in one of these three ways: E-transfer your payment with your invoice to accounts@hauserspharmacy.com By cheque, with your invoice number, made out to Hauser’s Support Services and mailed to 140 Broad Street East, Dunnville, ON N1A 1E9 Come in and visit us with your payment.
  • Can I pay for the care of my loved one?
    Yes, you can arrange and pay for support services for a loved one through Hauser’s. Please refer to the previous FAQ for payment options.
FAQ
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